Crystal Chain has been trading in Milton Keynes for 12 years now and for three years in Stratford-upon-Avon. So the first thing you should know about us is that we are an established "bricks and mortar" company and not just an internet business that could disappear into the ether overnight!

Our customers are always commenting on how different we are to other jewellery retailers. One glance at our shops will tell you why. Have you ever noticed how similar most jewellery shops look? Well, we are truly independent and that includes both our shop designs and the way we think. Curious to know more? I thought you would be!

Design

Most of our jewellery is designed in London to ensure that we always have contemporary styles that appeal to the U.K. market. New lines are introduced once a quarter to reflect the very latest seasonal styles.

Value

Worldwide production ensures that only factories that can offer exceptional value are selected. We bulk buy for our branches and website and pass the resultant cost savings on to our customers in the form of lower prices. Please don't forget that all our jewellery is solid sterling silver. Unlike most other high street outlets we do not sell any plated products. We offer over 100 lines at our starting price of just £10 and no item costs more than £120.

Presentation

As most of our sales are gift items we consider packaging to be of paramount importance.

Items are placed in our exclusive double designer boxes and are then sealed in matching gift bags in our branches or can be gift wrapped if bought online - all FREE!

Online Gift Service

Unlike most websites we do not add on a hefty delivery charge. Delivery is free on orders of £20 or more and we only charge £3 on smaller orders. Even if you are only spending £10 we will handwrite your personal message on a card of your choice and wrap your gift - all FREE! We offer a three day delivery service but will endeavour to arrange delivery for a specific date such as a birthday.

Personal Service

My name is Chris and, as owner of Crystal Chain, I am always happy to hear from our customers. Whether it is a query, a suggestion, or some aspect of our business that you are not entirely happy with, you can contact me directly at my email address: chris@crystalchain.com. My aim is to provide a shopping experience that is second to none and a website that is at the top of everyone's favourites list!