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© 2019 CRYSTAL CHAIN

DELIVERY & RETURNS

Shipping Policy

Enjoy free UK delivery on all orders of £20 or more.

A £3 charge will be made on orders under £20.

Orders are dispatched within 2 working days by first class signed for delivery. 

All jewellery comes beautifully packaged in our free designer boxes, perfect for gifting!​


Return & Exchange Policy

We offer a 14 day returns and exchanges policy. Simply post the unwanted goods back to us, stating the reason for return, within 14 days of receipt. Please note that postage costs will not be reimbursed. We recommend using a tracked service as we cannot accept responsibility for items lost in the post on return.

For hygiene reasons, earrings cannot be returned or exchanged.